Shipping Policy
At Sutras - The Conscious Living Brand, we offer free shipping on all items. Here’s what you can expect:
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Shipping Times: Orders will be processed within 2-8 business days. After processing, shipping times may vary based on your location.
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Shipping Methods: We use reliable carriers such as USPS, FedEx, and UPS to ensure your order arrives safely.
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Tracking Information: Once your order has shipped, you'll receive a confirmation email with tracking information to monitor your shipment.
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Order Changes and Cancellations: If you need to change or cancel your order, please contact us as soon as possible. Once an order is in the processing stage, we may not be able to make changes.
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Lost or Stolen Packages: If your package is lost or stolen, please notify us immediately. We will work with the shipping carrier to resolve the issue.
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International Shipping: We offer international shipping to select countries. Please note that international orders may incur customs fees or delays beyond our control.
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Returns and Issues: If you have any issues with your shipment, such as damage or delays, please contact our customer service team at info@sutrasclb.com. For return information, refer to our Return Policy.